BuyWell Marketplace
Privacy Policy
How APRAS Naturals collects, uses, shares, stores, and protects personal data under DPDP and GDPR readiness principles.
Last reviewed: 2 June 2026
This Privacy Policy explains how APRAS Naturals collects and processes personal data when you browse the website, create an account, place orders, request samples, submit reviews or comments, contact support, receive notifications, or interact with our marketing and analytics features.
Who We Are
APRAS Naturals operates from Ranchi, Jharkhand and offers natural honey, A2 Bilona Ghee, and related wellness products as an authorized partner and CNF of Prakvedaa. For privacy, consent, grievance, and data-rights requests, contact aprasnaturals@gmail.com or +91 9470309006.
Personal Data We Collect
Depending on how you use the platform, we may collect identity details, contact details, account credentials, addresses, order history, payment reference details, refund requests, customer support messages, review or comment content, notification preferences, device/browser data, cookie identifiers, analytics events, and fraud-prevention or security logs.
Why We Process Data
We process data to create accounts, authenticate users, fulfil orders, deliver products, process refunds, provide customer support, send order and service notifications, maintain website security, prevent misuse, measure traffic, improve products and content, comply with legal obligations, and manage customer consent and preferences.
DPDP Notice and Consent
For Indian users, we process digital personal data for lawful purposes connected with the services you request, including purchase fulfilment, support, notifications, security, analytics where configured, and compliance. Where consent is used, it should be specific, informed, clear, and capable of withdrawal through the contact and preference paths we provide.
GDPR Readiness Basis
Where GDPR applies, our processing may rely on contract performance, consent, legal obligation, legitimate interests such as platform security and service improvement, or another applicable lawful basis. You may request information about the basis used for a specific processing activity.
Sharing and Processors
We may share data with delivery partners, payment providers, notification providers, analytics tools, hosting infrastructure, security services, professional advisers, and authorities where legally required. Service providers are expected to process data only for instructed purposes and with suitable safeguards.
Retention
We keep personal data only as long as reasonably needed for the purpose collected, customer relationship, support, fraud prevention, tax/accounting records, legal claims, or applicable law. When the purpose is no longer served and retention is not legally required, records should be deleted, anonymized, or restricted according to operational capability.
Security
We use technical and organizational safeguards such as authentication, role-based admin access, encrypted sensitive configuration, logging, access controls, and operational review. No online service can guarantee absolute security, but we work to prevent unauthorized access, disclosure, alteration, loss, or misuse.
Your Rights
Depending on your location and applicable law, you may request access, correction, completion, deletion, grievance redressal, consent withdrawal, portability, restriction, objection, or information about processing. We may need to verify identity before acting on a request, and some rights may be limited by legal, safety, fraud-prevention, or transaction-completion requirements.
Children
Our ecommerce services are intended for users who can lawfully enter transactions. We do not knowingly target children with behavioural advertising. If a parent or lawful guardian believes a child has provided personal data, they may contact us for review.
Updates
We may update this policy as the platform, law, analytics configuration, or business operations change. The latest version will be published here.